FAQs

 

Tour information


Whats included?
      • Your own tour co-ordinator
      • Accommodation in 3* handpicked accommodations.
      • Please note our 3* standards are higher than in some other countries.
      • Entry into all named attractions on your itinerary.
      • All evening meals (unless otherwise requested).
      • All mornings breakfast. 
      • A luxury touring vehicle with ample space for all luggage and passengers. 
      • Your tour driver/guide.
Whats the minimum number of guests on each tour?

2 persons is the minimum required for a tour to run

Can we tour the main highlights of Scotland, including islands in a couple of days?

It is a common misconception that Scotland is small and that it is possible to travel from one end to the other in a relatively short period of time. However due to the geographical nature of our country, we have many mountains to climb on small country roads which increase the time it takes to get from one place to another. We can certainly fit a lot into a days tour which we would call a photo stop tour, however to enjoy what Scotland has to offer, we recommend no less than a 7 day tour for the full experience. We would also recommend adding in at least a day for each Island that you wanted to visit.

Can we bring our children on tour?

We certainly do accept children of all ages however we would show this as a children friendly tour so that those with and without children can make the choice. We do expect all children to sit in child seats which we will provide for the duration of the tour. We also offer discounts to children under 12 sharing a room with their parents - please just let us know at the time of enquiry the ages and sleeping arrangements of your family.

Whats the maximum number on any tour?

We can take larger groups, however we would have a maximum of 8 persons per vehicle as we don’t use large coaches for any of our tours.


Booking your tour


How do we pay for our tour?

We will send 2 emails with information for both bank transfer and card payment. A tour is only reserved once we receive the non-refundable deposit of £500 per person.

When is the balance due?

Balances are due 45 days prior to the tour start date.

Can we ask you to hold off dates and reserve rooms while we decide if we wish to book?

Unfortunately we cannot start reserving slots or accommodation until we have received a deposit

Do you sell insurance or flight tickets?

We do not sell insurance for our tours and recommend that you take out a suitable policy for your tour. We are not a flight agent and advise that you check flights with a local broker or with the relevant airlines.

What information do you require from me?

We will send out a document for you to fill in with all the relevant information we require from you (such as names of guests, emergency contact and special requirements)

What terms and conditions is the tour booked under?

Please see our specific terms and conditions for full details.

  

Before I travel


Do I need a visa to travel to the UK?

You are responsible for any visa requirement specific to your nationality, and we advise you to check with UK immigration prior to travel if you are not sure.

What clothes should I pack?

Scotland gets a good amount of rainfall, that’s why our landscape is so verdant! A light waterproof jacket, a good pair of walking shoes and layers of clothing are ideal (t-shirts to sweatshirts, shorts to trousers). There are areas where walking on uneven ground is unavoidable and this can’t be done in flip flops or dress sandals. Dressing for dinner is smart casual – unless you have specified eating somewhere that requires a dress code.

Are there laundrys at all hotels?

Because we choose smaller family run establishments laundry often cannot get done overnight – on our longer tours we try and have a 2 nights stay around midway to enable guests to get laundry done.

Should I bring cash or cards on tour?

It’s wise to get about £100 per person before your travel, while in Scotland there are plenty of ATM machines and most places take cards (check with your bank about charge for overseas transactions and let them know you are going overseas). If you do bring your own currency to change please tell the driver – as there are some more rural areas that cannot change currency.


While on Tour


What times do we start and end on each day of touring?

Depending on the itinerary the tour starts just after breakfast (9 – 10am) and the day ends around 5pm. On some occasions the days are longer due to ferry timetables or unexpected stops or delays.

Is smoking, eating and drinking permitted in the vehicles?

Smoking is not permitted in the vehicles, there are plenty of stops during our tours. Eating and drinking in the vehicle is permitted, but be mindful of others (many people nowadays have allergies to certain food types).

Can we change the route we are on while touring?

There is flexibility within our itineraries, the driver will discuss the days route with you before departure. Major changes cannot be made to routes, but we can adjust the day if you have something specific in mind and other guests agree.

I have a problem with the accommodation, what do I do?

If there is an issue on any part of the tour, please don’t wait until the end of the tour to let us know. In our experience, by letting the driver know, matters can be resolved. We want this tour to be the best it can be!

What about tipping?

10-15% is the norm in restaurants and hotels, for our drivers it will of course depend on the service you receive – as a guide we say £20-£25 per day, per couple. This is purely at your discretion.