Terms & Conditions

Payment

Reservations require a non-refundable deposit of £500.00 Sterling per person.  The final balance is due 45 days prior to your tour commencing (this date will be confirmed via your deposit / balance e-mail).  Bookings made within 45 days of the tour commencing will be expected to pay the full balance due upon booking.  Full details on how and when to pay will be sent to you in the form of a deposit / balance e-mail.  Overdue final balance payments may result in your reservation being cancelled and interest charged on the amount owed. Where a single occupancy room is requested there will be a supplement of £40 per day.

Financial Protection

In accordance with the EC Directive on Package Travel all tour monies are held in trust until such time as the tour has been completed.

Cancellations

Should you wish to cancel your tour after the deposit has been paid, you should write to us as the date of the cancellation is the date on which we receive your letter, fax or e-mail.  We strongly recommend taking out cancellation insurance to protect against cancellation penalties.

  • Cancellations made 60 days or more prior to tour date will result in full refund less deposit.
  • Cancellations made 59 to 30 days prior to tour date will result in 50% refund less deposit.
  • Cancellations made 29 to 15 days prior to tour date will result in 25% refund less deposit.
  • Cancellations of 14 days or less will result in no refund.

We reserve the right to re-book your seat on the tour if final payment is not received by the due date.  Should we have to cancel your tour due to circumstances beyond our reasonable control, will refund all monies paid to us.

Alternatives/Cancellations

While the Company shall do everything reasonably possible to provide your tour itinerary and details as planned, the Company reserves the right to alter itineraries, transport or accommodation for whatever reason.  In the event of accommodation being cancelled by the accommodation provider, a similar standard of alternative accommodation will be sourced and provided wherever possible.

The Company reserves the right to refuse to carry any person whose conduct or manner is likely to cause offence or upset to other passengers.  In such cases full cancellation charges apply and the Company shall have no further liability to that passenger.

Insurance

We strongly advise that you take out insurance for the duration of your trip in respect of cancellation and curtailment, injury, death, lost baggage and money, liability, medical expenses and repatriation.

Minimum number of participants

The minimum number of clients for our group tours to go ahead is 2 (unless exclusive tour package agreed).  In the event of us having to cancel through insufficient numbers, we will let you know at least 4 weeks in advance and will offer you an alternative tour.  If the alternative does not suit you, we will return in full all money paid.  There is no minimum number for an exclusive tour itinerary.  Our standard tour is a maximum of 8 clients to a vehicle in order to keep the tour personal, however we can provide tours of a larger number if required by increasing the number of vehicles and providing additional drivers/guides.

Itinerary Changes

We reserve the right to alter routes due to the variable weather conditions that can be experienced in Scotland and travel warnings of imminent danger.  All itineraries sent to clients prior to the tour commencing will be proposed and will remain the property of the Company until such times as the final balance is paid in full.  Hotel details will not be given until the full final balance is paid.

Accommodation

The accommodation provided is 3* and the rooms allocated are standard quality (unles you have asked for a specific accommodation/room grade). For the most part we utilise smaller, family run hotels in older buildings - this will mean that rooms sizes and configurations can vary within one accommodation, if booking as a group your room size and outlook can vary.