Reservations require a non-refundable deposit of £500.00 Sterling per person. The final balance is due 45 days prior to your tour commencing (this date will be confirmed via your deposit / balance e-mail). Bookings made within 45 days of the tour commencing will be expected to pay the full balance due upon booking. Full details on how and when to pay will be sent to you in the form of a deposit / balance e-mail. Overdue final balance payments may result in your reservation being cancelled and interest charged on the amount owed. Where a single occupancy room is requested there will be a supplement of £50 per day.
In accordance with the EC Directive on Package Travel all tour monies are held in trust until such time as the tour has been completed.
Should you wish to cancel your tour after the deposit has been paid, you should write to us as the date of the cancellation is the date on which we receive your letter, fax or e-mail. We strongly recommend taking out cancellation insurance to protect against cancellation penalties.
We reserve the right to cancel your places on the tour if final payment is not received by the due date. In the event we cancel your places on the tour due to non-payment, the normal cancellation conditions apply.
In the event of a stituation arising which is outwith our control or of a "Force Majeure Event" the company will endeavour to assist guests whos booking is altered or cancelled however regret that normal cancellation conditions will not apply.
While the Company shall do everything reasonably possible to provide your tour itinerary and details as planned, the Company reserves the right to alter itineraries, transport or accommodation for whatever reason. In the event of accommodation being cancelled by the accommodation provider, a similar standard of alternative accommodation will be sourced and provided wherever possible.
The Company reserves the right to refuse to carry any person whose conduct or manner is likely to cause offence or upset to other passengers. In such cases full cancellation charges apply and the Company shall have no further liability to that passenger.
We strongly advise that you take out insurance for the duration of your trip in respect of cancellation and curtailment, injury, death, lost baggage and money, liability, medical expenses and repatriation.
The minimum number of clients for our group tours to go ahead is 2 (unless exclusive tour package agreed). In the event of us having to cancel through insufficient numbers, we will let you know at least 4 weeks in advance and will offer you an alternative tour. If the alternative does not suit you, we will return in full all money paid. There is no minimum number for an exclusive tour itinerary. Our standard tour is a maximum of 8 clients to a vehicle in order to keep the tour personal, however we can provide tours of a larger number if required by increasing the number of vehicles and providing additional drivers/guides.
We reserve the right to alter routes due to the variable weather conditions that can be experienced in Scotland and travel warnings of imminent danger. All itineraries sent to clients prior to the tour commencing will be proposed and will remain the property of the Company until such times as the final balance is paid in full. Hotel details will not be given until the full final balance is paid. Any booking date changes or significant itinerary changes shall incur a minimum admin fee of £25.
The accommodation provided is 3* and the rooms allocated are standard quality (unles you have asked for a specific accommodation/room grade). Star ratings are based on Tripadvisor as well as VisitScotland hotel ratings. For the most part we utilise smaller, family run hotels in older buildings - this will mean that rooms sizes and configurations can vary within one accommodation, if booking as a group your room size and outlook can vary. Accommodations in rural Scotland do not have elevators as standard and few have concierge and room service. If you require a different style of accommodation you must notif us prior to making a deposit.